FAQs
At Santay Roofing, we’ve proudly served Phoenix-area homeowners with reliable, high-quality roofing solutions. We know that understanding your roofing options is key to making confident, cost-effective decisions—especially in Arizona’s extreme climate. That’s why we’ve compiled this FAQ page to address the most common questions we hear from customers like you. If you need more specific guidance, our local roofing experts are just a call or message away.
1. What types of roofing services does Santay Roofing offer?
We offer a full range of residential roofing services in Peoria, Sun City, Surprise, and the entire Phoenix metro area. These include roof replacements, roof repairs, leak detection, storm damage restoration, and regular inspections. We also provide specialty services like foam roofing, flat roofing, tile replacements, and underlayment upgrades. In addition, we assist with gutter inspections and ventilation improvements. Whether you’re addressing storm damage or planning a full replacement, our experienced team is here to help.
2. How do I know if I need a new roof or repairs?
Common signs that your roof needs attention include missing or damaged shingles, sagging areas, or visible daylight coming through your attic. Water stains on ceilings or walls and unexplained spikes in your energy bills may also indicate roofing issues. In Phoenix, storm and monsoon damage is frequent, so it’s crucial to schedule an inspection if your area has been affected. Many forms of damage—especially from hail—aren’t always visible from the ground. A professional evaluation ensures accurate recommendations for either repair or replacement.
3. Do you offer free roof inspections?
Yes, we provide free, no-obligation roof inspections for homeowners across the Phoenix metro area. This includes post-storm evaluations, pre-purchase home inspections, and annual roof health checks. Our specialists are trained to identify early signs of wear, structural concerns, and hidden storm damage. A detailed inspection report gives you peace of mind and helps you plan any needed work. Call us anytime to schedule your complimentary inspection.
4. Will you assist with insurance claims?
Absolutely. At Santay Roofing, we specialize in storm-related insurance claims and act as your advocate throughout the process. We assist with damage documentation, meet directly with your insurance adjuster, and manage all paperwork required for approval. Our team ensures your claim is handled properly and that you receive the full compensation you’re entitled to. From inspection to installation, we make the experience as smooth and stress-free as possible.
5. How long will roof replacement take?
Most roof replacements take between 1 to 3 days once work begins, depending on the size and complexity of your roof. However, the total timeline—including inspection, insurance approvals, and material delivery—can span 2 to 3 weeks. We provide a clear schedule upfront and keep you informed at every stage of the process. Our crews work efficiently while maintaining safety and craftsmanship standards. You can trust us to complete your project on time and with minimal disruption.
6. What types of roofing materials do you offer?
We offer a wide selection of roofing materials to suit Arizona’s unique climate and your personal preferences. Asphalt shingles are a popular choice due to affordability and a lifespan of 18–20 years. Clay or concrete tiles offer a premium look and can last 30–50 years with proper installation. We also install foam systems, synthetic materials, and enhanced underlayment options for added durability and energy efficiency. Our team helps you choose the best material based on your goals and property style.
7. How often should I have my roof inspected?
We recommend having your roof professionally inspected at least once a year, especially before and after Phoenix’s monsoon season. Even if there are no visible leaks, regular checkups help catch small issues early—saving you from costly repairs down the line. Harsh sun, wind, and sudden storms can cause hidden damage that only trained eyes can detect. It’s also a smart idea to inspect your roof after any major weather event or before listing your home for sale. Preventive care extends the life of your roof and protects your investment.
8. Do you also handle gutter, siding, or window damage?
Yes. During our inspections, we assess more than just your roof—we evaluate the gutters and downspouts. If damage is detected in these areas, we’ll coordinate repairs or recommend solutions
9. How do I choose the right roofing contractor?
Choosing the right roofer is crucial to protect your home and investment. Look for a licensed and insured contractor with a solid reputation in the Phoenix area. It’s also important to make sure they offer transparent estimates, clear communication, and strong warranties. Santay Roofing is proud to meet all these standards—and exceed them.
10. How long does a roof typically last, and how can I extend its lifespan?
In Arizona, most residential roofs last between 15 to 25 years, depending on the materials used and maintenance practices. Extreme heat and UV rays can shorten this lifespan, especially without proper ventilation and insulation. You can extend your roof’s durability by scheduling annual inspections, maintaining clean roofs, and addressing minor damage promptly. Replacing underlayment and applying reflective coatings also improve performance. Our team provides tailored maintenance plans to help you get the most out of your roof
